Master of Business Administration

This course is an interactive seminar designed to study and discuss critical issues facing the financial services industry. Topics include the economic, regulatory, competitive environment and the wide range of services provided by today’s banking institutions. The course will address economic policy, globalization, investment and commercial banking, insurance, pension plans, risk management, and technology. Financial analysis and leadership issues will also be addressed in course lectures, online discussions, and within the context of the competitive and interactive Stanford Bank Simulation.

This course will focus on service organizations and services marketing issues to make students aware of the unique challenges involved in marketing and managing organizations in sectors such as finance, health care, entertainment, hospitality, professional services, retailing, education and transportation. Specific topics will include learning and developing strategies for real life business cases to close potential service gaps such as customer, knowledge, service development/design, performance, and communication gaps that have negative impact on service performance and quality perceptions of customers about the service offering.

Prerequisite: Permission from Instructor and Graduate Director. An advanced course covering advanced topics in accounting.  Graduate credit will require meeting all of the criteria for the corresponding cross-listed 4000-level course, plus additional requirements established by the instructor.

Introduces students to the concepts of telecommunications, wide and local area networks, and other state-of-the-art communications technologies.

The objective of this course is to provide students with a solid foundation and best practices for policy, governance, risk management and compliance with respect to an organization’s information technology and resources.