Frequently Asked Questions
Find answers to common questions about our services, including creative design, social media management, writing, photography, video production, audio support, event consultation, and more.
Whether you're curious about how to request a service, our pricing structure, or specific details about what we offer, this page is designed to provide you with the information you need. If you have any additional questions, don’t hesitate to contact us. We’re here to help and support your needs.
Graphic Design
- » How do I start a project with Creative Services?
- » What is Basecamp?
- » When will my project be complete?
- » What if I already designed/edited a publication and it’s ready to be reviewed?
- » Will you print my design for me?
- » Can you provide photos for my publication or do I have to provide my own photos when I submit my design request?
- » What if I change my mind or decide not to proceed with a project after it has been started?
- » How many proof do I receive?
- » It looks like there are marks in the corner of my document. What are these?
- » Does it cost extra to get another version of my design in a different size?
Social Media
Publication Review
Web & Digital Media Services
- » What services does Web & Digital Media provide?
- » What constitutes as a paid web service versus free support?
- » What is an annual web maintenance subscription?
- » If I subscribe to the annual web maintenance subscription, will I be able to continue to edit the pages myself?
- » Does my subscription last for a full calendar year from the start date?
- » With the subscription, if I add more sections, will I be charged?
- » What if I need general free support with something?